Customer Survey

Your opinions and comments are very important to us. Please assist us in our efforts to improve quality and to serve you better in the future by completing our brief survey.

 1. Service Experience
  Excellent Good Fair Poor
 Reservations
 Confirmation
 Airport Greeter(if applicable)
 Chauffeur
 Vehicle
 Billing
 Overall

 
 Comments


 2. Reservations
  Excellent Good Fair Poor
 Friendliness
 Knowledge
 Speed

 
 Comments


 3. Chauffeur
  Yes No

 On time for pickup

  Excellent Good Fair Poor
 Appearance
 Geographic Knowledge
 Safety
 Customer Service

 
 Comments


 4. Vehicle
  Excellent Good Fair Poor
 Interior Cleanliness
 Exterior Appearance
 Amenities (ex. Water, Newspaper)
 Mechanical Condition

 
 Comments


 5. Billing
  Excellent Good Fair Poor
 Accuracy
 Presentation Format
 Timeliness

 
 Comments


  Yes No

 6. Would you recommend us to someone else?



  Yes No

 7. Would you like more info about our services?


 
 Please provide us with the following information.
 City of Service:
 Date of Service:

 
 Please tell us how we may contact you if follow up is required.
 First Name:*
 Last Name:*
 E-mail Address:*
 Telephone Number:
 * Fields marked with an asterisk are required.




Thank you for completing our survey. If you wish to discuss your service experience with one of our representatives, please call Customer Care at 1-800-LIMO-NOW.